Privacy Policy

Overview

Effective Date: July 1, 2022

This Privacy Policy (“Policy”) explains how Trust Capital Funding LLC (“Trust Capital”, “we”, “us”, or “our”) collects, uses, shares, and protects your information. This includes data collected from our website, mobile app, and any services we provide.

Scope of Policy

This Policy is divided into two parts:

• Part 1: U.S. Privacy Policy — Applies to all users nationwide.
• Part 2: California Privacy Policy — Supplements Part 1 for California residents under the California Consumer Privacy Act (CCPA).

Part 1: U.S. Privacy Policy — Information We Collect

We collect personal and business-related information, including:

• Contact Information: Name, email, phone number, address, business name.
• Financial Information: Bank/credit card statements, account details, credit history, tax ID, payment history.
• Identifiers: IP address, username/password, Social Security Number.
• Business Details: Company size, type, beneficial ownership.
• Technical Data: Browser type, ISP, pages visited, cookies, device info.
• Third-Party Data: Credit bureaus, social media, site visits, partner data.

Use of Information

We use collected data to:

• Evaluate and process loan applications
• Operate, improve, and personalize our services
• Verify identity and conduct due diligence
• Communicate account updates and marketing messages
• Provide customer support
• Analyze service performance and usage trends
• Generate anonymized analytics reports

Sharing of Information

We share your information as follows:

• Affiliates & Subsidiaries: For business operations
• Trusted Service Providers: For analytics, hosting, underwriting, fraud checks, etc.
• Third-Party Lenders: To provide financing products
• Marketing Partners: Only with your consent or opt-in
• Legal Requirements: To comply with subpoenas or regulatory actions
• Business Transfers: In case of mergers or asset sales
• With Consent: Where you provide permission

We do not sell your personal information.

Your Choices and Rights

• Access & Update: You can request updates or deletion of your information.
• Opt-Out of Marketing: Unsubscribe via email, settings page, or by writing to us.
• Cookies & Tracking: Control cookies via your browser settings.
• Testimonial Removal: Contact us to update or remove public testimonials.
• Social Features: Governed by respective third-party privacy policies.

Data Retention & Security

• Your data is retained as long as needed for business or legal reasons.
• We use TLS encryption and other security best practices to protect sensitive data.
• Read-only access is used for bank data; login credentials are never stored.

Part 2: California Supplement (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights.

Categories of Personal Information We Collect

• Identifiers: Name, SSN, Tax ID, email, IP address
• Personal Data: Employment history, account details, contact info
• Protected Class Info: Age/date of birth
• Commercial Info: Transaction and loan records
• Network Activity: Site visits, device data, ad interactions
• Geolocation: For fraud prevention
• Audio Data: Call recordings with customer service
• Professional Info: Job title, employment history

Your Rights Under CCPA

You may request access to or deletion of personal data, opt out of the sale of personal information, request disclosure of data-collection practices, and exercise these rights without discrimination. Trust Capital states that it does not sell personal data.

To exercise these rights, email mail@trustcapitalfunding.com or write to: Trust Capital Funding LLC, ATTN: Privacy Requests, 10 Kearney Rd Ste 102, Needham, MA 02494 USA.

Cookies, Tracking, and Advertising

We and our partners use cookies and tracking technologies to personalize content, analyze trends and behavior, and serve ads based on browsing activity. You may opt out of interest-based advertising.

For more information about cookies or to opt out, visit allaboutcookies.org.

External Sites & Social Media

• Our site links to third-party sites. Their policies apply once you leave our site.
• Public blogs or forums may expose your data — use discretion.
• Social widgets are governed by their respective platforms.

Policy Updates

We may update this Policy from time to time. Material changes will be announced on our site or via email. Please review this Policy regularly.

Contact Information

For questions or data requests, email info@trustcapitalfunding.com or write to:

Trust Capital Funding LLC
ATTN: Marketing / Privacy
10 Kearney Rd Ste 102
Needham, MA 02494 USA

To opt out of marketing communications, provide your full name, business name, email, mailing address, and account number via mail@trustcapitalfunding.com or mail to the address above, Attn: Marketing Opt-Out.